Make customer feedback part of the systems where work already happens.
Howazit connects customer, transaction and operational context with feedback and action. Use APIs, secure file exchange and available connectors to trigger interactions, enrich analysis, create cases and return outcomes to your existing environment.
Your systems
Howazit
API, connectors and secure file exchange — both directions.
Common integration patterns
Trigger feedback
Receive an event after an order, visit, case, delivery, appointment or service interaction.
Enrich context
Attach customer, product, location, employee, transaction and journey information.
Create actions
Open tasks or cases in the relevant service, CRM or workflow system.
Return outcomes
Send scores, themes, status, recovery result or action conversion back to enterprise systems.
Synchronize structure
Maintain brands, regions, branches, teams, users and roles.
Secure batch exchange
Use scheduled SFTP or approved secure data-transfer methods when real-time API is unnecessary.
Systems Howazit works with
Use the right level of integration.
Not every program needs a large technical project.
Howazit supports lightweight launches and deeper enterprise connections — the recommended architecture depends on the required speed, data, security and action flow.
Your customers are already telling you what to do next.
Howazit helps you understand the signal and act while the moment still matters.