Reputation and growth

Your happiest customers are a growth channel.

When a customer has a great experience, timing matters. Howazit can guide that customer toward a relevant next action — leaving a review, joining loyalty, returning to purchase, referring a friend or discovering another offer.

0.0
avg rating · ↑ 38%

Turn satisfaction into momentum

  • 01

    Reviews

    Guide verified satisfied customers toward the relevant public review destination.

  • 02

    Loyalty

    Invite the right customers to join, activate or deepen participation.

  • 03

    Repeat purchase

    Offer a relevant next-purchase benefit or reminder.

  • 04

    Referral

    Invite promoters to recommend or share.

  • 05

    Opt-in

    Convert positive engagement into approved newsletter or marketing consent.

  • 06

    Relevant offers

    Introduce a product, service or benefit based on context and business rules.

the public review

just now
D
Dana R.Oxford Street · verified customer
5.0

“Fast, friendly, and they fixed my order on the spot.”

Posted to the review destination she already uses
GoogleApp storeBooking the relevant one

the club

invited today
M
Member since todayjoined from the thank-you screen
120 pts
JoinedNext tier
Asked because she was already satisfied
JoinActivateDeepen three ways in

the next visit

timed, not blasted
the benefit A benefit on her next visit
Reminder scheduledor the benefit alone — whichever fits
BenefitReminder one of the two

the recommendation

promoters only
Invited to shareafter a high score, not before
WhatsAppEmailCopy link
RecommendShare promoters only

the consent

given, never assumed
Recorded on the thank-you screen, with the answer that earned it

the offer, and why it fits

one at a time
shown A matching benefiton the order she was already building
held back Everything elsenot now — the frequency rule says wait
decided by
ContextPurchase history Business rulesFrequency cap

Grow reputation without spending trust

Growth actions should feel like a natural continuation of the experience, not an unrelated promotion. Howazit uses satisfaction, response, profile and context to decide whether an action is relevant. Organizations retain control of eligibility, message, offer and frequency.

What Howazit brings her experience, just now

Satisfaction
She was happy
Response

“The staff actually listened.”

Profile A returning customernot a member · asked five weeks ago
Context Oxford Streetright after checkout
…now what?

The decisions are yours. Nothing here happens unless you allow it — move any of the four.

Try it yourself

who is asked

Eligibility

EveryonePromotersMembers
Some customers, never.

in whose voice

Message

YoursDefault
Changes the message itself.

what she gets

Offer

BenefitReminderNone
Including nothing at all.

how often at most

Frequency

OnceCapOpen
A ceiling you set, not us.
what happens

when it fits — a continuation

One invitation, a benefit, inside the same conversation.

Glad the staff listened — would you leave that as a review?
Sent to promoters only, at most once a month, in your wording.
what happens

when it does not — nothing at all

No message. No offer. No reminder.

    Reputation results in practice

    Of satisfied EcoSupp customers left a positive Google review 34%
    Of responding EcoSupp customers were very satisfied — roughly one-third completed the interaction 90%
    Score Ichilov Google rating, based on over 1,000 reviews 4.6
    Ready when you are

    Your customers are already telling you what to do next.

    Howazit helps you understand the signal and act while the moment still matters.